Please Read Our Policies Below
Stuff Happens. We Know. :)
Our Cancellation Policy:
When you reserve a spot for a cooking class, full payment is required at the time the reservation is made. We accept Cash, checks, and PAYPAL payments.
Camp weeks may be changed free of charge (subject to availability) prior to May 31st. Beginning on June 1st a $50.00 change fee will apply.
Our Refund Policy:
Through May 31st, we will issue a full refund up to 30 days before the camp start date. There will be a $50 cancellation fee in addition to the refund.
Within 30 days of the camp start date, you will be charged a $50 cancellation fee and receive a full refund ONLY IF WE CAN FILL THE SEAT WITH ANOTHER STUDENT.
No refunds will be issued within 14 days of the camp start date.
While it is not in our nature to say no, we are not able to offer credit, transfers or refunds for last-minute illnesses or work-related conflicts, personal emergencies or events beyond our control. However, you are always welcome to send someone in your place, because we understand these things do happen. Please contact us for any schedule changes.
Camp Class Cancellation Policy:
If Create-a-Cook cancels a class due to low enrollment or other unforeseen circumstances you will have the choice of receiving a refund or a credit towards other offerings.
If a class is canceled, we will make every attempt to notify you by phone or email using the information you provided to us upon registration. We encourage you to check your email.
If we do choose to notify everyone via phone and we are not able to speak with you in person, we will leave a message. We will assume that you listen to your phone messages on a regular basis.
Weather Related Cancellation Policy:
We will make a determination no later than 2 hours prior to a class and in the event of a cancelation of a class due to inclement weather, we will make every attempt to notify you by phone or email using the information you provided to us upon registration. We encourage you to check your email.
If we do choose to notify everyone via phone and we are not able to speak with you in person, we will leave a
message. We will assume that you listen to your phone messages on a regular basis.
We encourage you to call us if you are in doubt. Unless you hear from us either via email or phone based on the information provided to us at registration, the class will be held. If the class is canceled we will put a credit on your Create-a-Cook account for a future class. No refunds will be issued.
The Following are mandatory:
Close toed shoes
Short sleeve shirts (no tank tops)
Bring a lunch (Unless otherwise specified by instructor)
Bring a smile
Typical Day (Haverford Camp):
12:30pm-1:00pm: Free Time